Students Tourism and Leisure Management
Bachelor

Tourism and Leisure Management

Your training in details

Fall semester: September 21, 2020 – February 7, 2021

  • EhB Welcome Day: To be confirmed 
  • Winter holidays: December 21 - January 4
  • Examinations: January 18 - February 7

The professional bachelor's programme in Tourism and Leisure Management at Erasmus Brussels University of Applied Sciences and Arts is a challenging and future-oriented programme. Our campus is located in the touristic and trendy part of Brussels. This cosmopolitan and very diverse city is our daily source of inspiration. Our focus is on sustainability, metropolitanism and world citizenship. We support and inspire creativity, openness towards different cultures and a critical attitude. Discover the world in Brussels. We create your journey.

Incoming Erasmus mobility for study during the fall semester only, but students combining study and internship can apply for a full academic year.

Field
Credits
Tourism and Leisure Management mandatory subjects
Innovation and Product Development in Leisure and Tourism

Create with your team of approximately 3 students an innovative touristic or recreational product that fulfils certain objectives and requirements. Research, innovation and project management are needed.

This course consists of 2 stages: research and concept development + product development. Your team works with the support of a coach and can consult various helpdesks along the way.
This is a mandatory subject. 


Evaluation:
70% paper, 30 % oral exam

Extra costs:
syllabus & €10 for extra muros

Language of instruction: English.

Semester
Fall
10
Introduction Project Brussels

In this immersive project you will get to know more about Brussels, its historical development, the main tourist attractions and how these play a role in the tourist industry. During this project, which will take place in the first week of the academic year, you will get practical assignments about the tourism, recreational & cultural sectors in Brussels. The program contains visits to museums, the viewing of documentaries,  a biking tour and a visit to a Unesco World Heritage site. A month after this immersion a written exam will follow based on texts from a reader.
This is a mandatory subject. 


 Evaluation:
100% written exam


Extra costs:
syllabus & 70€ for entrance fees and bike tour

Language of instruction: English 

Semester
Fall
3
Meetings Industry

Gatherings have been a part of people’s lives since the earliest recorded history. Once humans developed permanent settlements, each town or village had a public meeting area, often called a town square, where residents could meet, talk and celebrate. Nowadays, the business events market - or the ‘meetings industry’ as it is generally called - is the ‘backbone’ of the client base for many destinations around the world. The meetings industry represents a significant proportion of domestic and international tourism in many destinations.

So follow the course ‘Meetings Industry’ and become inspired by this fascinating part of the tourism industry! Get to know the sector and its stakeholders, and receive detailed insights by several guest lectures and during site inspections.
This is a mandatory subject. 

Evaluation:
100% written exam

Extra costs:
handbook

Language of instruction: English

Semester
Fall
5
Tourism Communication

Ever considered the role of text in travel? Be it in social media posts, TripAdvisor reviews, AirBnB descriptions, travel guidebooks, or newspaper travel sections: words and images play an indispensable function in making us curious about the world. This course immerses you in the ins and outs of travel writing. Step-by-step, you will obtain more confidence to mould your own travel stories into the right words and structure. The course provides you with the necessary tools to finetune your writing skills, always starting from your individual travel preferences and experiences. 

You will learn to mix your own travel anecdotes, memories, and trip tips with the right adjectives and appealing sentence structures. The result? A range of triggering travel writing pieces. At the end of this course you will have experimented with writing your own listicle, travel guide, and/or personal travel story. You will get the chance to showcase your texts on our students’ blog.

Curious? Take a look at our bilingual (Dutch-English) Wandermust-blog or follow us on Facebook or Instagram to discover what our students are writing about right now! 
This is a mandatory subject. 


Evaluation:
The final score for this course is based on permanent evaluation of concrete writing assignments. 

Extra costs:
handbook

Language of instruction: English

Semester
Fall
4
Tourism and Leisure Management elective subjects
English 1

(A2+ proficiency needed)

In the Language Support English course, you will work on your general language skills with the National Geographic Life Upper Intermediate handbook. The basic grammar is repeated and you gradually broaden your vocabulary. Each lesson you will be given speaking and/or writing assignments so that you will be actively involved with language for 2 hours. At the start of the course you will take an intake test and you will be taught in level groups.  You can also take individual coachings every week, especially if you are having a hard time with the lessons. At the end of this English 1 course you will reach level B1 of the Common European Framework of Reference for Languages.

Evaluation:
30% permanent evaluation, 30% oral exam, 40% written exam

Extra costs:
syllabus & 7€


Language of instruction: English

Semester
Fall
4
French Basic Level

(A2+ proficiency needed)

Language Support French 1 offers you a unique opportunity to discover Brussels by immersing yourself in the language and culture of this capital. Our hospitality and stimulating atmosphere will allow you not only to find lifelong friends but also to create your future professional network. The required starting level is A2+. After a placement test, you will be meeting experienced teachers, training your skills, using online platforms, and enjoying your own curiosity. The variety of activities will allow you to progress at your own rhythm to submit a portfolio and to pass an oral and written exam.

Evaluation:
to be confirmed (oral exam, written exam and portfolio)

Extra costs:
handbook


Language of instruction: French

Semester
Fall
4
IT-tools (GDS/Amadeus)

IT is everywhere in the tourism industry. In this course we take a closer look at a number of typical applications. BTN4U introduces you to the way in which tour operator products are sold on the Belgian market through travel agencies. We also look at the sale of airline tickets using a GDS system. During the practical sessions you will learn how to make a full reservation via the Amadeus GDS. In addition to the specific tourism software, there is also room to brush up on your basic Microsoft Excel skills.

Evaluation:
25% permanent evaluation, 75% final exam

Extra costs:
syllabus


Language of instruction: English

Semester
Spring
3
Tourism Lab

As a niche operator, the student develops an innovative roundtrip at a holiday destination of his/her choice (Europe/Mediterranean Sea). During the product development, the student and his team members carry out several thorough analyses that result in an innovative tour operator product. The research, teamwork, and presentation of the product are all part of the assignment.

Evaluation:
50% paper and 50% observation

Extra costs:
syllabus


Language of instruction: English

Semester
Spring
3
Traineeship Tourism and Leisure Management
  • only available for incoming students spending the whole academic year at EhB
  • B2 proficiency in both English & French is required

Describing the tourism sector in general is not an easy feat. The tourism sector can boast of a diversity in jobs, functions and tasks. This means that the content of the traineeship depends on the work placement itself.
Students can depending on their interest, future expectations and personality, deepen their knowledge of the different aspects of the tourism sector, and this in a work environment of their choice under guidance of a coordinator.
Some possible work environments are:
- travel agencies for outgoing/incoming tourism (both leisure and business travel)
- tourist services
- event management
- aviation, airports & other transport agencies
- ...

ECTS: 30 or 24 (if combined with IT-tools and Tourism Lab)

Evaluation:
70% observation, 30% portfolio

Language of instruction: French/English

Semester
Spring
30 or 24
Survival Dutch

We strongly recommend incoming students to participate in the Survival Dutch course, organised prior to the start of the semester (9-19 September).

Semester
Summer/Fall
3
Human Resources Management

To make the students aware of the importance of the Human Resources role by introducing to them the basis of People Management.

The course ‘Human Resources Management in the Hospitality Industry’ aims at introducing the students to the HR function in a hotel.
Moreover this last year’s Bachelor course focusses on taking up leadership and supervision in their future managerial jobs.

Apart from the administrative aspects of the HRM cycle (selecting, recruiting, training, rewarding and promoting staff until the exit management), the attention goes to the soft skills students should develop in order to manage their own career as well as the career of colleagues. Practical examples and testimonies from professionals are shared and exercises for the students are woven all through the course.

The Human resources department is often considered the ear and the heart of the hotel. No doubt the staff costs are among the most important in the P&L statement of a hotel. On the same time, those costs are probably the best manageable part. Hence, Productivity management becomes paramount in the total R.O.I. of a hotel.

The HRM course teaches how to motivate a multicultural workforce in a fascinating business with all nowadays challenges linked to it.

Evaluation:
100% written evaluation

Language of instruction: English

Semester
Fall
3
Opera Hotel Information System

The students will gain an insight into the basic principles of a Property Management System and this will be done by making practical exercises and learning technical terminology.

In general the course consists of:
 

  • introduction of concepts;
  • technical terminology ;
  • reservations (create, modify and correct);
  • check-in and check-out;
  • cashier, postings and Rooms Management

Evaluation:
100% tested on the programme on the computer

Language of instruction: English

Semester
Fall
3
Rooms Division Management

Topics Rooms Division Management:

1. Planning for quality service
2. Delivering guest service through employees
3. Front office functions and possibilities
4. Front office organisation & positions
5. Revenue management: strategic pricing, the role of value in pricing, differential pricing, forecasting demand, inventory and price management, distribution channel management
6. Management reports and communication between different departments, including the night audit
7. Principles of Housekeeping Management
8. Work schedules planning

As part of the course, a day with guest speaker(s) is organised around etiquette & service in the intercultural context of hospitality

Evaluation:
100% written evaluation 

Course materials: Syllabus 

Language of instruction: English

Semester
Fall
4
Cross Cultural Management
Semester
Fall
3

Any question?

Academic Erasmus coordinator: Caroline Pieters
Administrative Erasmus coordinator: Johan De Sterke

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